A mixed-methods analysis of moral injury among healthcare workers during the COVID-19 pandemic

PLoS One. 2024 Jul 3;19(7):e0304620. doi: 10.1371/journal.pone.0304620. eCollection 2024.

Abstract

During the COVID-19 pandemic, healthcare workers faced grave responsibilities amidst rapidly changing policies and material and staffing shortages. Moral injury, psychological distress following events where actions transgress moral beliefs/ expectations, increased among healthcare workers. We used a sequential mixed methods approach to examine workplace and contextual factors related to moral injury early in the pandemic. Using a Total Worker Health® framework, we 1) examined factors associated with moral injury among active healthcare professionals (N = 14,145) surveyed between May-August 2020 and 2) qualitatively analyzed open-ended responses from 95 randomly selected participants who endorsed moral injury on the survey. Compared to inpatient hospital, outpatient (OR = 0.74 [0.65, 0.85]) or school clinic settings (OR = 0.37 [0.18, 0.75]) were associated with lower odds of moral injury; while group care settings increased odds (OR = 1.36 [1.07, 1.74]). Working with COVID+ patients (confirmed+ OR = 1.27 [1.03, 1.55]), PPE inadequacy (OR = 1.54 [1.27, 1.87]), and greater role conflict (OR = 1.57 [1.53, 1.62]) were associated with greater odds of moral injury. Qualitative findings illustrate how outside factors as well as organizational policies and working conditions influenced moral injury. Moral injury experiences affected staff turnover and patient care, potentially producing additional morally injurious effects. Worker- and patient-centered organizational policies are needed to prevent moral injury among healthcare workers. The generalizability of these findings may be limited by our predominantly white and female sample. Further research is indicated to replicate these findings in minoritized samples.

MeSH terms

  • Adult
  • COVID-19* / epidemiology
  • COVID-19* / psychology
  • Female
  • Health Personnel* / psychology
  • Humans
  • Male
  • Middle Aged
  • Morals
  • Pandemics*
  • Personal Protective Equipment
  • SARS-CoV-2
  • Surveys and Questionnaires
  • Workplace / psychology

Grants and funding

The NHS substudy data collection was supported by grant U01 CA176726 from the National Cancer Institute, grant U01 HL145386 from the National Heart, Lung, and Blood Institute (NHLBI) of the NIH, a Dean’s Fund for Scientific Advancement Acceleration Award from the Harvard T.H. Chan School of Public Health, and an Evergrande COVID-19 Response Fund Award from the Massachusetts Consortium on Pathogen Readiness. The content is solely the responsibility of the authors and does not necessarily represent the official views of the National Institutes of Health. The funders had no role in study design, data collection and analysis, decision to publish, or preparation of the manuscript.